UK Over-65s Warned: Scam Call Could Drain Your Bank Account

UK police are sounding the alarm over a growing scam known as courier fraud, which frequently targets vulnerable individuals—particularly the elderly—by posing as police officers or bank representatives over the phone.

In this scheme, fraudsters persuade victims to hand over cash or their bank cards under the pretense of needing them for a legitimate investigation or security check. The Metropolitan Police recently arrested 18 people and seized £250,000 in cash along with hundreds of bank cards during a two-month operation to tackle the crime. According to the force, around 80% of the victims were over the age of 65.

Scammers typically initiate contact by phone, claiming to be law enforcement or bank officials. To appear credible, they often cite basic personal details such as the victim’s name and address. They may also encourage victims to verify their identity by offering a phone number to call or suggesting they ring the number on the back of their bank card. However, these numbers are often fake, or the fraudsters remain on the line to continue the deception.

Action Fraud has warned the public that banks and police will never ask for personal information, PINs, or to collect bank cards by courier. If you receive such a call, hang up immediately. If you want to verify the caller's identity, wait at least five minutes before making another call, as scammers can remain on the line even after you hang up. Better yet, use a different phone altogether.

Remember: your debit or credit card is your property and should never be handed to anyone outside your bank. If your card is cancelled, you should destroy it yourself.