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Thousands of Lloyds Bank and Halifax customers are experiencing widespread disruption today as a major banking app outage has left them unable to access their accounts. Reports of the outage surged between 10:32 am and 11 am, with customers taking to social media to express their frustration and seek assistance. The problems appear to be affecting mobile app logins and online banking services.
Customers are reporting being completely locked out of their accounts, unable to check balances, make payments, or transfer funds. Many are also facing difficulties contacting the banks directly, with some reporting long wait times on phone lines. The cause of the outage is currently unknown, and Lloyds Banking Group, which owns both Lloyds and Halifax, has yet to issue a comprehensive statement.
The timing of the outage is particularly inconvenient for many, as it coincides with a Friday, a common payday for many workers. This means that some customers may be unable to access their salaries or pay essential bills.
This latest incident adds to a growing list of banking app outages in recent months, affecting major financial institutions such as Nationwide and NatWest. These recurring technical issues are raising concerns about the reliability of online banking services and the potential impact on customers who increasingly rely on digital platforms to manage their finances.
